INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will the product I receive be identical to what I see in the picture?

Yes, we strive to provide products that closely resemble the images displayed on our website.

Can I expect any differences between the product in the picture and the one I receive?

While we aim for consistency, please be aware that slight variations may occur.

What might cause differences between the product and its picture?

Factors such as screen resolution, device settings, and lighting can impact how colors appear.

Is there a chance the color of the product may not match what I see on my screen?

Yes, it's possible. The color of the product may vary slightly due to differences in screen settings and color calibration.

How significant are these variations likely to be?

In most cases, any differences are minor and do not significantly affect the overall appearance or quality of the product.

Can I expect any drastic differences in the product compared to its picture?

No, we take every measure to ensure that the product you receive is as close as possible to what is depicted on our website.

What should I do if I have concerns about the product not matching the picture?

If you have any concerns or questions regarding the product you receive, please don't hesitate to contact our customer service team for assistance. We're here to help ensure your satisfaction.

Is there anything I can do to minimize the chances of color discrepancies?

While we cannot guarantee exact color matching, viewing the product on multiple devices with different settings may provide a better idea of its true appearance.

Will the product's quality be consistent with what is shown in the picture?

Yes, the product's quality will remain consistent, even if there are slight differences in color due to screen variations.

Can I return the product if I'm not satisfied with the color or appearance?

Our return policy allows for returns or exchanges if you're not fully satisfied with your purchase. Please refer to our return policy for more details.

Where can I view my sales receipt?

Yes, you can find your order details by logging into "My Account" on our website. Alternatively, if you prefer assistance, you can contact our sales team at sales@asianstitches.com. Please provide your Sales Order number along with your question, and we'll be happy to assist you further.

How can I return an item ?

Yes, you can return an item. Please reach out to support@asianstitches.com or use our help chat to initiate the return process. Our team will guide you through some basic questions to facilitate the return smoothly. Within 24 hours, you'll receive a return request reference number.

Please ensure to mention this reference number on the return label when sending the item back to us via courier. Once we receive your return in good order, we'll promptly initiate the refund or replacement based on your pre-instructions.

Will you restock items indicated as “ out of stock “

Our collections are regularly updated, and items marked as "out of stock" may be subject to discontinuation before the end of the season. For any specific questions or requirements regarding restocking, please feel free to contact our sales team at sales@asianstitches.com. They'll be happy to assist you further.

Where can I Ship my order ?

Yes, you can ship your orders withing Pakistan to all major cities as well globally as per Pakistan's export policy.

If you have any further questions or need assistance, feel free to ask!

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